Terms of Service

Trippa.ca (“the App”, “we”, “us”, “our”) is a web-based transit scheduling and real-time tracking application for GO Transit passengers in the Greater Toronto Area. This User Agreement governs your use of the App.

By accessing or using Trippa.ca, you agree to be bound by this Agreement. If you do not agree with any part of these terms, please do not use the App.

By accessing, downloading, or using Trippa.ca, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions of this Agreement. If you do not agree to these terms, you may not use the App. We reserve the right to modify these terms at any time. Changes will be effective upon posting to the App. Continued use of the App following the posting of revised terms constitutes your acceptance of the changes.

You agree that you will use Trippa.ca in a lawful manner and will not:

• Violate any applicable federal, provincial, or local laws and regulations
• Harass, threaten, defame, or abuse other users
• Attempt to gain unauthorised access to the App or its systems
• Introduce malware, viruses, or other malicious code
• Engage in denial-of-service attacks or other network interference
• Impersonate another person or entity
• Post or transmit sexually explicit, violent, or otherwise offensive content
• Use the App for any unlawful or fraudulent activity

Trippa.ca is provided on an “as-is” and “as-available” basis.

We make no warranties, express or implied, regarding the App, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• That the App will be uninterrupted, error-free, or secure
• That defects will be corrected or that the App is compatible with all devices
• That transit information provided is always accurate or current

Trippa.ca aggregates real-time data from GO Transit’s official APIs and public data feeds. While we strive to display accurate information, we:

• Do not guarantee the accuracy, completeness, or timeliness of GO Transit data
• Are not liable for service delays, cancellations, or changes announced by GO Transit after the App retrieves data
• Recommend checking official GO Transit channels for critical travel decisions
• Are not endorsed by or affiliated with GO Transit

To the maximum extent permitted by law, Trippa.ca and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

This includes but is not limited to damages for loss of profits, revenue, data, use, or other intangible losses, even if we have been advised of the possibility of such damages. Our total liability to you for any claim shall not exceed the amount you paid to use Trippa.ca in the 12 months preceding the claim (or $0 if the App is free to use).

You agree to indemnify, defend, and hold harmless Trippa.ca and its operators, employees, and agents from any claims, damages, losses, liabilities, or expenses (including attorney fees) arising from or related to your use of the App, your violation of this Agreement, or your violation of any applicable law.

We reserve the right to suspend or terminate your access to Trippa.ca immediately and without notice if we determine that you have:

• Violated any provision of this Agreement
• Engaged in illegal or harmful activities
• Attempted to compromise app security
• Created multiple accounts to circumvent restrictions

You may terminate your account at any time by deleting the App and, if you have created an account, requesting account deletion via privacy@trippa.ca.

Trippa.ca may contain links to third-party websites or services, including GO Transit’s official website. We are not responsible for the content, accuracy, or policies of these third-party sites. Your access to and use of third-party sites is governed by their own terms and privacy policies. We encourage you to review their policies before providing any personal information.

Inclusion of a link does not imply endorsement or affiliation.

This Agreement is governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflicts of law principles. You and Trippa.ca irrevocably submit to the exclusive jurisdiction of the courts of Ontario for any legal proceedings arising from or relating to this Agreement.

Before initiating legal proceedings, we encourage you to contact us at support@trippa.ca to attempt informal resolution of any dispute. If the dispute cannot be resolved informally within 30 days, either party may pursue legal remedies.

Any legal action or proceeding relating to Trippa.ca must be commenced within one year after the cause of action arises, or be forever barred.

• General Inquiries and Support: support@trippa.ca
• Privacy and Data Rights: privacy@trippa.ca

Also see our Privacy Policy for details on how we handle your data.